Search
Integration errors
-
Module
Integration errors
3 Rubriques
30 mins
-
Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...
Integration setting management
-
Module
Integration setting management
1 Rubrique
20 mins
-
When you use Application Settings for references to external systems, rather than fixed text values in Rule forms, you have much greater flexibility...
Intelligent routing
-
Module
Intelligent routing
4 Rubriques
1h
Pega Platform 8.8 -
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Keyed Data Pages
-
Module
Keyed Data Pages
1 Rubrique
15 mins
-
Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.
Managing data values for Business Architects
-
Module
Managing data values for Business Architects
5 Rubriques
1h 15 mins
-
As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
Measuring system performance
-
Module
Measuring system performance
5 Rubriques
1h 25 mins
-
Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...
Pega Customer Service performance considerations
-
Module
Pega Customer Service performance considerations
3 Rubriques
30 mins
Pega Customer Service 8.8 -
Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...
Pega Email Bot configuration
-
Module
Pega Email Bot configuration
3 Rubriques
45 mins
Pega Platform 8.8 -
Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...
Reviewing log files
-
Module
Reviewing log files
3 Rubriques
30 mins
-
Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...
Routing email based on content
-
Module
Routing email based on content
3 Rubriques
25 mins
-
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...