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Customer Service Low-Code Developer
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Mission
Customer Service Low-Code Developer
2 Missions
9 Modules
9 Défis
11 heures 15 mins
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
4 Modules
3 Défis
2 heures 40 mins
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Senior System Architect
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Mission
Senior System Architect
20 Modules
19 Défis
2 Missions
1 day 12 heures 35 mins
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
Running Pega Customer Decision Hub setup wizard
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Défi
Running Pega Customer Decision Hub setup wizard
4 Tâches
45 mins
Pega Customer Decision Hub 8.7 -
U+ Bank has decided to improve their customers' experience with personalized decisions that predictive and adaptive analytic models drive. To start...