Search
Looking for instructor-led training?
Customer Service Low-Code Developer
-
Mission
Customer Service Low-Code Developer
2 Missions
7 Modules
7 Défis
8 heures 50 mins
-
Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...
Email Bots for Pega Customer Service
-
Mission
Email Bots for Pega Customer Service
4 Modules
3 Défis
2 heures 40 mins
-
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Lead System Architect
-
Mission
Lead System Architect
1 Module
1 Défi
9 Missions
1 day 20 heures 25 mins
-
The Lead System Architect mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Pega Call
-
Mission
Pega Call
6 Modules
2 heures 40 mins
-
Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
Senior System Architect
-
Mission
Senior System Architect
20 Modules
19 Défis
2 Missions
1 day 12 heures 35 mins
-
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
Running Pega Customer Decision Hub setup wizard
-
Défi
Running Pega Customer Decision Hub setup wizard
4 Tâches
45 mins
Pega Customer Decision Hub 8.7 -
U+ Bank has decided to improve their customers' experience with personalized decisions that predictive and adaptive analytic models drive. To start...