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Customer Service Low-Code Developer
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Mission
Customer Service Low-Code Developer
2 Missions
9 Modules
9 Défis
11 heures 15 mins
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Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
Email Bots for Pega Customer Service
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Mission
Email Bots for Pega Customer Service
4 Modules
3 Défis
2 heures 40 mins
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Lead System Architect
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Mission
Lead System Architect
1 Module
1 Défi
9 Missions
1 day 20 heures 25 mins
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The Lead System Architect mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
Senior System Architect
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Mission
Senior System Architect
20 Modules
19 Défis
2 Missions
1 day 12 heures 35 mins
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The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...