Tools and knowledge to help you succeed.
Looking for instructor-led training?
11 heures 15 mins
Learn how easy it is to configure Pega Customer Service™ applications. You learn how to create new service cases for agents to interact with customers...
2 heures 40 mins
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
1 day 20 heures 25 mins
The Lead System Architect mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega...
2 heures 45 mins
Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...
1 day 12 heures 35 mins
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.