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Customer Service Developer

  • Mission

    Customer Service Developer

    1 Mission

    6 Modules

    6 Défis

    12 heures 50 mins

    Visible to all users
  • In this course, students learn how to customize a Pega Customer Service™ application. Students will use Dev Studio to create customer composite tabs...

Pega Call

  • Mission

    Pega Call

    6 Modules

    2 heures 40 mins

    Visible to all users
  • Learn how Pega Call ensures that your customer service application communicates with computer-telephony integration (CTI) systems for a seamless...

Pega Customer Decision Hub Foundation

  • Mission

    Pega Customer Decision Hub Foundation

    3 Modules

    4 Défis

    2 heures 35 mins

    Visible to all users
  • Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

Pega Customer Service Foundation

Pega Sales Automation Foundation

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