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2 heures 25 mins
Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...
Learn how Pega Voice AI™ integrates with your Pega Customer Service™ application. Understand the components of the Voice AI architecture and how these...
During the employee evaluation process, employees undergo an evaluation period to regularly assess their performance as new hires. To check the status...
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