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Managing roles and users in Deployment Manager

  • Module

    Managing roles and users in Deployment Manager

    3 Rubriques

    17 mins

    All Products Visible to: All users
  • In this module, you learn about the following aspects of Deployment Manager:

    • Using the privileges that control access to the features available on...

Match rules

Monitoring and reporting in Pega Robot Manager

  • Module

    Monitoring and reporting in Pega Robot Manager

    6 Rubriques

    50 mins

    Pega Robot Manager 8.8 Visible to: All users
  • The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...

Monitoring the Deployment Manager pipelines

  • Module

    Monitoring the Deployment Manager pipelines

    3 Rubriques

    20 mins

    Visible to: All users
  • In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...

Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Rubriques

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

Navigating the Pega Robot Manager Portal

  • Module

    Navigating the Pega Robot Manager Portal

    2 Rubriques

    15 mins

    Visible to: All users
  • The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...

Organization of work for robots

  • Module

    Organization of work for robots

    6 Rubriques

    55 mins

    Pega Robot Manager 8.8 Visible to: All users
  • Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...

Pega Email Bot configuration

  • Module

    Pega Email Bot configuration

    3 Rubriques

    45 mins

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...

Pega Robot Manager Overview

  • Module

    Pega Robot Manager Overview

    5 Rubriques

    30 mins

    Pega Robot Manager 8.8 Visible to: All users
  • Gain an overview of Pega Robot Manager. Determine the technology's best use cases and discover how to use Robot Manager as a control center for your...

Pega Robotic Automation

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