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Determination of user and business needs

  • Module

    Determination of user and business needs

    4 Rubriques

    47 mins

    Pega Platform 8.5 Visible to: All users
  • This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...

Determining user and business needs

  • Module

    Determining user and business needs

    4 Rubriques

    47 mins

    Pega Platform '24 Visible to: All users
  • This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...

Digital messaging

  • Module

    Digital messaging

    3 Rubriques

    25 mins

    Visible to: All users
  • Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Features of the Pega Constellation design system

  • Module

    Features of the Pega Constellation design system

    5 Rubriques

    1h 15 mins

    Visible to: All users
  • In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail. 

Features of the Pega Cosmos design system

  • Module

    Features of the Pega Cosmos design system

    5 Rubriques

    1h 15 mins

    Visible to: All users
  • In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail. 

Full Case Views

Fundamental concepts of Constellation

  • Module

    Fundamental concepts of Constellation

    3 Rubriques

    40 mins

    Pega Platform '23 Visible to: All users
  • Explore the fundamentals of Constellation, the new architecture, design system, and user interface (UI) of Pega Infinity™.

UX design fundamentals

MLOps

Monitoring your contact center with Insights

  • Module

    Monitoring your contact center with Insights

    2 Rubriques

    15 mins

    Visible to: All users
  • Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...

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