Adding more tracking time periods for contact policies

Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the default tracking time periods to define contact policy rules that suppress actions for periods of your choosing. 

Beginner

Inglese

After completing this module, you should be able to:

Add more tracking time periods for contact policies

Practice what you learned in the following Challenge:

Adding more tracking time periods for contact policies v3

Disponibile nelle seguenti missioni:

Cross-Sell on the Web Extended v3

Topics

Contact policies

5 mins

Adding more tracking time periods for contact policies

15 mins

Module Quiz

5 mins