Configuring cascading approvals with an authority matrix

Model case approvals that require "dotted-line" approval, where an approving party is not part of the user's reporting hierarchy, such as contracts requiring a review by the legal department.

Intermediate

Case Management

Inglese

After completing this module, you should be able to:

Identify the benefits of approvals using an authority matrix

Explain the use case for approvals using an authority matrix

Configure an approval process using an approval matrix

Disponibile nelle seguenti missioni:

System Architect v3

Topics

Cascading approvals with an authority matrix

10 mins

Configuring approvals with an authority matrix

5 mins

Module Quiz

5 mins