Skip to main content

Module

Optimizing 1:1 customer engagement overview

Familiarize yourself with the various simulations used in one-to-one customer engagement to understand the effect of business change and analyze the areas of improvement to meet the business requirements. 

Beginner
Inglese

After completing this module, you should be able to:

Explain what simulation testing is
Define the different types of simulations

Disponibile nelle seguenti missioni:

1:1 Customer Engagement Optimization v5

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice