Mission
Concurrent Change Management in Pega Customer Decision Hub
1 Mission
3 Modules
11 hrs 15 mins
Gain an introduction to Concurrent Change Management (CCM), a transformative feature in Pega Customer Decision Hub™ designed to enable multiple teams to implement changes simultaneously. Discover how to optimize and streamline concurrent change management processes using the Pega 1:1 Operations Manager. The training guides you through the architecture and workflow in CCM and explains how teams can organize, isolate, and coordinate changes to support parallel development.
Business Agility in 1:1 Customer Engagement
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Mission
Business Agility in 1:1 Customer Engagement
10 Modules
9 Challenges
8 hrs 15 mins
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This mission is designed for business users, line of business (LOB) heads, marketing operations personnel, or anyone looking to understand how to...
Concurrent Change Management overview
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Module
Concurrent Change Management overview
2 Topics
20 mins
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This module provides an overview of Concurrent Change Management (CCM) in Pega Customer Decision Hub™ and explains its relevance in today’s fast-paced...
Managing concurrent changes
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Module
Managing concurrent changes
7 Topics
1 hr 20 mins
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This module demonstrates how release vehicles help you to plan, organize, and implement concurrent changes in Pega Customer Decision Hub™. Explore how...
Streamlining Concurrent Change Management workflows
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Module
Streamlining Concurrent Change Management workflows
4 Topics
55 mins
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This module explains the approaches for managing Concurrent Change Management (CCM) workflows in complex delivery scenarios. Explore key...
