Mission
Pega Smart Investigate Agentic Automation
6 Modules
4 hrs 43 mins
Gain insight into Pega Smart Investigate™ Agentic Automation. The mission focuses on supporting individuals who have an interest in understanding commercial banking operations, specifically payment Exceptions and Investigations. Explore this complex domain and gain useful insights into how Smart Investigate can help solve the most complex challenges in payments.
Learn about commercial banks, familiarize yourself with wholesale and global payments, and gain a new understanding of how Smart Investigate helps users navigate the complex payments and investigations landscape.
Commercial banking foundations
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Module
Commercial banking foundations
4 Topics
25 mins
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Explore key aspects of commercial banking, the challenges that financial services operating in this domain face in the market, how they drive revenue...
Payment operations
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Module
Payment operations
4 Topics
25 mins
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Explore the opportunities and challenges connected with payment operations and learn how Pega Smart Investigate™ applications help streamline...
Global payments
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Module
Global payments
3 Topics
20 mins
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Explore an overview of global payments and typical exception use cases encountered in the 4-6 percent of cross-border payments that result in issues...
Introduction to Smart Investigate Agentic Automation
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Module
Introduction to Smart Investigate Agentic Automation
3 Topics
20 mins
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Explore how Pega Smart Investigate™ Agentic Automation streamlines exception handling by automating multichannel inputs, orchestrating investigation...
Pega Smart Investigate for Payments to Pega Smart Investigate Agentic Automation transition process
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Module
Pega Smart Investigate for Payments to Pega Smart Investigate Agentic Automation transition process
10 Topics
1 hr 45 mins
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Learn how to transition from Pega Smart Investigate™ for Payments to Pega Smart Investigate Agentic Automation™ to modernize payment investigation...
Business value of Smart Investigate Agentic Automation features
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Module
Business value of Smart Investigate Agentic Automation features
9 Topics
1 hr 4 mins
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Learn how Pega Smart Investigate Agentic Automation™ transforms payment investigation operations through coordinated, intelligent automation that...
