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Module

Advanced Buddy features

8 Topics

1 hr

 Visible to: All users Applies to: Pega Knowledge Buddy '24.2, Pega Knowledge '24.2
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In this module, you will explore the advanced features of the Pega Gen AI Knowledge Buddy™. Learn how to create and secure data sources, how to update an already existing Buddy, and best practices for updating and testing prompts for a Buddy.

Beginner
Generative AI
English

After completing this module, you should be able to:

Create a new collection and data source for the Knowledge Buddy.
Describe the data ingestion process for a Knowledge Buddy.
Update a Knowledge Buddy with prompts, data sources and response attributes.
Build and test new prompts.

Topics

Data Collections in Pega GenAI Knowledge Buddy

5 mins

Creating a Data collection for Knowledge Buddy

5 mins

Creating data sources in the Pega GenAI Knowledge Buddy

5 mins

Data Source Security

5 mins

Content ingestion and chunking for Pega GenAI Knowledge Buddy

10 mins

Managing Buddies

5 mins

Buddy prompt management and testing

5 mins

Applying best practices to prompt writing

5 mins

Module Quiz

15 mins

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