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Approving cases with an authority matrix

2 Topics

25 mins

Pega Platform 8.2
Visible to all users
Intermediate Pega Platform 8.2 Case Management English

Pega Platform™ provides the ability to include single and cascading approvals when designing case types. You learn how to convert a single approval to a cascading approval.

After completing this module, you should be able to:

Differentiate a cascading approval from a single approval
Identify the appropriate cascading approval model
Configure a cascading approval process

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