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Case structure design

4 Topics

40 mins

Visible to all users
Advanced Pega Platform 8.3.1 English

The case structure is one of the most important considerations when designing an application. Designing the case structure encompasses identifying the individual business processes and how you represent each process (cases, subcases, subflows). A poorly designed case structure may cause refactoring if present or future requirements become challenging to implement.

After completing this module, you should be able to:

Identify cases given a set of requirements
Compare parallel processing options
Explain advantages and disadvantages of subcase and subflow processing
Determine when to use tickets

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