Center-out architecture for agentic solutions

Explore how Center-out® architecture supports agentic solutions by placing reusable workflows, Business Rules, decisioning, data access, and governance at the center of the enterprise. Examine how architects can enable AI Agents to use shared business capabilities, establish controls for predictable agentic workflows, and apply Center-out principles to support consistent interactions across Channels and enterprise systems.

Advanced

English

After completing this module, you should be able to:

Explain how enterprise architecture has evolved to support governed, AI-enabled interactions.

Describe how Center-out architecture enables Channels and AI Agents to use shared workflows, Business Rules, decisioning, and enterprise services.

Identify architectural considerations for designing predictable agentic workflows with appropriate controls and human involvement.

Apply Center-out architectural principles to connect AI Agents, Channels, and enterprise systems through reusable business capabilities.

Available in the following mission:

Lead System Architect Enhancements for Pega Infinity v3

Topics

The evolution of enterprise architecture

10 mins

Center-out Agent Architecture

15 mins

Designing predictable agentic workflows

10 mins

Applying Center-out architecture to an agentic solution

15 mins

Module Quiz

5 mins