Module
Coexistence in Pega Customer Service
4 Topics
25 mins
Pega Customer Service '24.2
In organizations that use a Pega Customer Service™ UI Kit application and service cases, the Coexistence feature makes it possible to use their Customer Service application built on Constellation to seamlessly process Customer Service UI Kit service cases. Pega Customer Service 24.2 uses Pega Process Fabric Hub to achieve coexistence between Customer Service UI Kit and Customer Service Constellation applications.
Beginner
English
After completing this module, you should be able to:
Available in the following mission:
Topics
Pega Process Fabric Hub basics
5 mins
Coexistence in Pega Customer Service using Pega Process Fabric Hub
5 mins
Establishing coexistence between Pega Customer Service UI-Kit and Constellation applications
5 mins
Processing a Pega Customer Service UI-Kit Case in Constellation with Coexistence
5 mins
Module Quiz
5 mins