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Module

Connecting to Pega Customer Decision Hub

2 Topics

15 mins

Pega Sales Automation '24.2
Visible to: All users Applies to: Pega Sales Automation '24.2

Pega Customer Decision Hub™ uses decision management and analytics to determine the right action for every customer. Explore how Pega Sales Automation™ can generate top offers for customers based on defined suitability and eligibility conditions in the Pega Sales Automation User Portal. Sales representatives can view the top offers and propose them to the potential prospects. By default, the system refreshes the offers daily or when the contact information is modified.

Beginner
English

After completing this module, you should be able to:

Describe Pega Customer Decision Hub basic concepts such as Next-Best-Action Designer, Actions, treatments, and engagement policies.
Suggest offers to the potential customers in Pega Sales Automation.

Available in the following mission:

Pega Sales Automation Foundation v10

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