Module

Creating custom tabs

2 Topics

25 mins

Visible to: All users

Intermediate

Pega Customer Service 8.8

Pega Customer Service 8.7

Agent Desktop

English

Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega Customer Service™.

After completing this module, you should be able to:

Create a customer composite tab following best practices

Configure business conditions to meet the business requirements

Add a new tab to the customer composite

Available in the following mission:

Customer Service Low-Code Developer

Topics

Composite tabs

5 mins

Creating a composite tab

15 mins

Module Quiz

5 mins

Get Started with Community

Creating custom tabs

After completing this module, you should be able to:

Available in the following mission:

Topics

We'd prefer it if you saw us at our best.