
Module
Creating Customer Service data sources
1 Topic
10 mins
Advanced
Pega Customer Service 8.8
Pega Customer Service 8.7
Pega Customer Service 8.6
Data Integration
English
You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify which exact properties you want to make available in the Interaction Portal, in combination with dialogs, common phrases, and the customer verification feature.