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Module

Global payments

3 Topics

20 mins
Pega Smart Investigate Agentic Automation 24.2
Visible to: All users Applies to: Pega Smart Investigate Agentic Automation 24.2

Explore an overview of global payments and typical exception use cases encountered in the 4-6 percent of cross-border payments that result in issues. Learn about the Society for Worldwide Interbank Financial Telecommunication (Swift), ISO 20022, and global financial communications.

Beginner
English

After completing this module, you should be able to:

Describe the difference between creditor and debtor, as well as various types of banks.
Explain the impact of the Swift payment system on the global payments ecosystem.
Describe the types of exceptions and investigations that Pega Smart Investigate™ Agentic Automation handles.

Available in the following mission:

Pega Smart Investigate Agentic Automation v1

Topics

The global payments ecosystem

5 mins

Wire transfer and card transaction business scenarios

5 mins

Swift and ISO 20022 payment systems

5 mins

Module Quiz

5 mins

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