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Module

Implementing outbound communication in BOE

2 Topics

20 mins

 Visible to: All users
Beginner
Pega Customer Decision Hub '24.1
English
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Discover how to implement outbound customer engagement in a Business Operations Environment (BOE) and deploy necessary changes to production. Explore how you can create essential artifacts for outbound communication by using Pega 1:1 Operations Manager.

After completing this module, you should be able to:

Create and deploy one-time Actions in a BOE.
Create and deploy artifacts required for implementing outbound communication.

Available in the following mission:

Business Agility in 1:1 Customer Engagement v7

Topics

One time actions

5 mins

Creating a One-time action

10 mins

Module Quiz

5 mins

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