Managing Alerts and investigations with AIM

This module explores the case types used by Pega Alert and Investigation Management (AIM) such as Alert Intake, Investigation, Entity Research, Research Task and Suspicious Activity Report. Discover the core function and stages of each individual case type. 

Beginner

English

After completing this module, you should be able to:

Demonstrate an understanding of the case types used in AIM

Available in the following mission:

Pega Alert and Investigation Management v1

Topics

The Alert Intake Case

5 mins

The Investigation Case

5 mins

The Entity Research Case

5 mins

The Research Task Case

5 mins

The Suspicious Activity Report Case

5 mins

Managing investigation data

5 mins

Module Quiz

5 mins