Multiple Application Support in a single environment

Implementing Digital Messaging across multiple applications within the same environment enables organizations to boost operational efficiency, streamline communication processes, and enhance customer engagement. This multi-application approach requires updated configurations and enhancements to several features, ensuring that each application maintains proper isolation, routing, and management of its messaging channels.

Beginner

Constellation

Chat and Messaging

English

After completing this module, you should be able to:

Describe single-application and multi-application support for Digital Messaging within a single environment, including giving examples.

Identify which features require changes at the application level, and which are managed at the environment level.

Explain the architectural changes required for supporting multi-application Digital Messaging.

Available in the following mission:

Pega Digital Messaging v7

Topics

Overview of Multi-application support for Digital Messaging

10 mins

Feature scope in Multi-application implementation of Digital Messaging

10 mins

Overview of Multi-application stack setup

10 mins

Module Quiz

5 mins