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Module

Next-Best-Action on digital

1 Topic

15 mins

Visible to all users
Beginner Pega Customer Decision Hub 8.6 Pega Customer Decision Hub 8.5 Pega Customer Decision Hub 8.4 English

Learn about a typical cross-selling use case on the web channel and its four phases of implementation to improve 1-to-1 customer engagement, drive sales, and deliver Next-Best-Actions in real time.

After completing this module, you should be able to:

Describe a typical cross-selling use case on the web channel
List the four phases of use case implementation

Available in the following mission:

Cross-Sell on the Web

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