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Module

Next-Best-Action on digital

1 Topic

15 mins

Visible to all users
Beginner Pega Customer Decision Hub 8.7 Pega Customer Decision Hub 8.6 Pega Customer Decision Hub 8.5 Pega Customer Decision Hub 8.4 English

Learn about a typical cross-selling use case on the web channel and its four phases of implementation to improve 1-to-1 customer engagement, drive sales, and deliver Next-Best-Actions in real time.

After completing this module, you should be able to:

Describe a typical cross-selling use case on the web channel
List the four phases of use case implementation

Available in the following mission:

Cross-Sell on the Web

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