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Module

Pega Collections introduction

2 Topics

15 mins

 Pega Customer Service 8.7 Visible to: All users
Beginner Pega Customer Service 8.7 English

Learn about the pain points in today’s collections market and how Pega Collections™ addresses them. You also learn to distinguish between the available Pega Collections products and the business scenarios to which each one is most suited.

After completing this module, you should be able to:

Explain how Pega Collections addresses the pain points in today’s collections market.
Identify the available Pega Collections products, together with the business scenarios to which they are most suited.

Available in the following mission:

Pega Collections v1

Topics

The collections market

5 mins

Pega Collections

5 mins

Module Quiz

5 mins

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