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Module

Pega Express sales to delivery

4 Topics

35 mins

 Pega Customer Decision Hub 8.7 Visible to all users
Beginner Pega Customer Decision Hub 8.7 Pega Express English

The Pega Express approach assists you in solution framing during the Discover phase of a project, and provides guidance for the transition from the sales to the project team.

After completing this module, you should be able to:

Embrace design thinking to uncover the client's business outcomes
Support the Discover process to identify and create microjourneys
Ensure the project is sized and scoped based on the Minimum Lovable Product (MLP)
Provide insights and resources during the sales to delivery handoff in the Prepare phase

Topics

Business outcomes explained

5 mins

Design thinking in Pega Express

10 mins

Design strategy creation

10 mins

Sales to Delivery Handoff

5 mins

Module Quiz

5 mins

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