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Module

Pega GenAI in 1:1 Pega Operations Manager

2 Topics

15 mins

Pega Customer Decision Hub '23
Visible to: All users
Beginner Pega Customer Decision Hub '23 Generative AI English

In Pega 1:1 Operations Manager, learn how Automated insights combine the power and features of Pega Value Finder analysis with Pega GenAI™ to detect underperforming Next-Best-Actions and provide actionable recommendations that improve actions and treatments. You’ll also learn how to use Pega GenAI to create better treatments. Pega GenAI streamlines the change request and treatment creation processes, making them more efficient and effective.

After completing this module, you should be able to:

Use Automated insights to make the change request process more efficient
Create a treatment using Pega GenAI features

Available in the following mission:

Business Agility in 1:1 Customer Engagement

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