Pega GenAI in application design

Explains how to design enterprise applications with Pega GenAI™ by selecting appropriate AI capabilities, applying predictable AI principles, and incorporating governance and human oversight patterns. Covers architectural considerations for using generative AI responsibly within business workflows while maintaining consistency, transparency, and operational control.

Advanced

English

After completing this module, you should be able to:

Identify the appropriate Pega GenAI capability for a given business requirement.

Differentiate between predictable, workflow-driven AI solutions and autonomous AI approaches.

Applying predictable AI principles when designing enterprise applications.

Determine when human oversight is required in AI-enabled business processes.

Select and apply appropriate human oversight patterns for agentic AI solutions.

Design AI-enabled workflows that balance automation, governance, and business accountability.

Available in the following mission:

Lead System Architect Enhancements for Pega Infinity v3

Topics

AI capability selection principles

15 mins

Predictable AI in enterprise applications

15 mins

Principles of predictable AI

10 mins

Human oversight patterns in agentic AI solutions

10 mins

Module Quiz

10 mins