Pega GenAI architecture

Examine how Pega GenAI™ is architected as a governed, provider‑agnostic control plane for integrating generative AI into enterprise workflows. The module explains the layered architecture that orchestrates Pega GenAI requests from channels through Pega Infinity™ to Pega Cloud® services, ensuring security, observability, and compliance. It also introduces agentic integration patterns using A2A and MCP to enable scalable, interoperable AI solutions.

Advanced

English

After completing this module, you should be able to:

Evaluate the layered Pega GenAI architecture.

Design center‑out Pega GenAI solutions.

Apply governance and data‑protection principles.

Differentiate agentic integration approaches using A2A and MCP.

Available in the following missions:

Infrastructure and Architecture v1 Lead System Architect Enhancements for Pega Infinity v2

Topics

Pega GenAI architecture

10 mins

The Agentic AI design approach

10 mins

A2A and MCP in Pega Agentic AI

10 mins

Implementation of Pega GenAI

10 mins

Pega GenAI product suite

20 mins

Pega Blueprint for application design and development

15 mins

Module Quiz

10 mins