Pega GenAI in Pega Sales Automation

Pega Sales Automation™ includes enhancements with Pega GenAI™, which can greatly improve the performance of sales representatives by streamlining their tasks and enhancing their productivity.

The new features in Pega Sales Automation built with Constellation include Pega GenAI™ Sales Assistant, Sales Simulator, Pega GenAI Knowledge Buddy integration, Integrating Pega Knowledge Buddy with Outlook, Suggested emails for the desktop application and Outlook add-in, Signature parsing add-in for Outlook, Post-meeting analysis, Prepare for meeting, Sales chatbot conversation replays, Signature Parsing add-in for Outlook, and Messaging AI. These features offer valuable insights, answers, and best practices to sales representatives and managers, improving efficiency, increasing user adoption, and accelerating sales cycles.

Beginner

Generative AI

English

After completing this module, you should be able to:

List all the Pega GenAI features for Pega Sales Automation.

Generate email suggestions when you compose new emails and reply to incoming emails with the Suggested Emails feature available in the desktop application and Outlook add-in.

Refine responses and enter custom prompts with the Suggested Emails feature.

Available in the following mission:

Innovation with Pega GenAI v4

Topics

Pega GenAI in Pega Sales Automation

10 mins

Pega GenAI-based suggested emails for Outlook add-in

5 mins

Pega GenAI-based suggested emails for desktop application

5 mins

Module Quiz

5 mins