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Module

Root cause analysis

1 Topic

10 mins
Pega Process Mining
Visible to: All users
Beginner
Pega Process Mining
English

You can use root cause analysis (RCA) to identify the probable causes of a problem. Learn how to use RCA to find correlations that lead you to these probable causes.

After completing this module, you should be able to:

List multiple ways to access RCA.
Describe a use case for using RCA to determine the possible cause of a problem.
List additional analysis tools that you can combine with RCA to deepen the analysis.

Available in the following mission:

Pega Process Mining v1

Topics

Root cause analysis basics

5 mins

Module Quiz

5 mins

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