Setting up Pega GenAI Coach

Pega Sales Automation™ revolutionizes sales success to make every seller the best seller with the help of Pega GenAI™ Coach. Pega GenAI Coach provides sellers with their own generative AI virtual sales coach to help them progress their workflows and sales processes. This new feature gives every seller real-time guidance based on their organization's best sales practices.

Pega GenAI Coach applies the organization's best practices and all the available data for the opportunity, such as Pulse feeds, contacts, meetings, and emails, to provide a contextual, personalized recommendation. 

Beginner

English

After completing this module, you should be able to:

Explain Pega GenAI Coach

Describe the types of coaches that you can use

Create a new Pega GenAI Opportunity Case Coach to help accelerate the sales process.

Available in the following mission:

Sales Automation Low-Code Developer v8

Topics

Introduction to Pega GenAI Coach for Sales

5 mins

Creating a new Pega GenAI Opportunity Case Coach

5 mins

Module Quiz

5 mins