Skip to main content

Module

Sharing action details with third-party distributors

Verify the version tags to ensure you are consuming the intended content or, complete the latest version.

Sending outbound communications through email and SMS has its challenges, including various operational, security, and legal requirements. Sometimes letting an external email service provider handle message delivery for you is more efficient. Learn how to share action details with an external service provider through files and database templates.

After completing this module, you should be able to:

Explain outbound file and database templates.
Write action details to files or database tables to send to third-party email service vendors.

Practice what you learned in the following Challenge:

Sharing action details with a third-party email service provider v7

Available in the following mission:

Always-On Outbound Customer Engagement v7

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice