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Sharing action details with third-party distributors

Sending outbound communications through email and SMS has its challenges, including various operational, security, and legal requirements. Sometimes letting an external email service provider handle message delivery for you is more efficient. Learn how to share action details with an external service provider through files and database templates.

After completing this module, you should be able to:

Explain outbound file and database templates.
Write action details to files or database tables to send to third-party email service vendors.

Practice what you learned in the following Challenge:

Sharing action details with a third-party email service provider v7

Available in the following mission:

Always-On Outbound Customer Engagement v7

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