Understanding disputes

This module introduces the concepts of payments and disputes in the world of finance. It takes you through the evolution of dispute processing with time and technological advancements.

Beginner

Financial Services

Payment Processors Financial Services

English

After completing this module, you should be able to:

Describe payments and define finance key terms.

Explain disputes and list the regulations governing them.

Describe the evolution of dispute processing.

Available in the following mission:

Pega Smart Dispute Agentic Automation v2

Topics

Payments overview

5 mins

Disputes overview

5 mins

Evolution of dispute processing

5 mins

Module Quiz

5 mins