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Module

Updating existing actions

1 Topic

10 mins

Visible to: All users
Beginner
Pega Customer Decision Hub 8.8
English
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Pega 1:1 Operations Manager currently supports three types of change requests. Choosing the right change request category initiates the appropriate change management process flow. In this module, you learn about the change management process to update existing actions.

After completing this module, you should be able to:

Update existing actions with 1:1 Operations Manager.

Practice what you learned in the following Challenge:

Updating existing actions v3

Available in the following mission:

Business Agility in 1:1 Customer Engagement v5

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