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Updating existing actions

2 Topics

15 mins

Visible to: All users
Beginner Pega Customer Decision Hub '24.1 English

Pega 1:1 Operations Manager currently supports three types of change requests. Choosing the right change request category initiates the appropriate change management process flow. In this module, you learn about the change management process to update existing actions.

After completing this module, you should be able to:

Update existing actions with 1:1 Operations Manager.

Practice what you learned in the following Challenges:

Updating existing actions v5 Updating existing actions in bulk v2

Available in the following mission:

Business Agility in 1:1 Customer Engagement v7

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