Module

UX design basics

7 Topics

40 mins

Visible to: All users

Beginner

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English

This module introduces Pega's approach to UX and describes UX best practices for enterprise.

After completing this module, you should be able to:

Articulate Pega's definition of UX

Analyze why UX design matters for businesses

Describe "good" UX design

Discuss how UX helps businesses and how success can be measured

Articulate the UX maturity model for enterprise

User experience (UX) defined

3 mins

UX design and success

5 mins

Good UX design

6 mins

UX design and the business

4 mins

B2E UX explained

5 mins

B2E UX quality metrics

7 mins

UX maturity model for enterprise

3 mins

Module Quiz

5 mins

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