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Module

Entities

4 Topics

40 mins

Pega Customer Service '26
Visible to: All users Applies to: Pega Customer Service '26

In a data model, entities describe an object, such as a person or an item, by grouping a set of related fields. Accounts, Products, and Transactions are examples of potential entities in a data model. The connections between entities in a data model are called relationships. Relationships between entities can be one-to-one, one-to-many, or many-to-many. In this module, you learn how the Common Data Model defines primary entities and associated fields that you can use to build your application.

Intermediate
English

After completing this module, you should be able to:

Describe the Primary entities in the Common Data Model.
Describe how entities use Data Pages and Data Transforms to integrate the Logical Data Model with the data source.
Explore how you can use entities in an application.
Use the Entity Relationship Diagram to view relationships in the Common Data Model.
Explore how you can configure relationships in an application.
Describe the types of relationships and when to use each type.

Available in the following mission:

Pega Common Data Model v5

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