Module
Measuring the impact of AI
1 Topic
15 mins
Pega Customer Decision Hub 8.5
The boost in the success rate, also known as lift, that artificial intelligence (AI) achieves is an important business metric. To report on this metric, a data scientist can use predictions. Predictions add best practices to predictive models and use a control group as a benchmark to measure lift. Customers in the control group receive a random offer instead of the one selected by AI. The use of a control group also adds a degree of exploration to the exploitation of the models.
Beginner
English