Adding more tracking time periods for contact policies

Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the default tracking time periods to define contact policy rules that suppress actions for periods of your choosing. 

Beginner

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Add more tracking time periods for contact policies

Pratique o que aprendeu no seguinte Desafio:

Adding more tracking time periods for contact policies v3

Disponível na seguinte missão:

Cross-Sell on the Web Extended v3

Tópicos

Contact policies

5 min

Adding more tracking time periods for contact policies

15 min

Quiz do módulo

5 min