Skip to main content

Module

Approving and publishing Pega Knowledge content

2 Tópicos

15 min

Pega Customer Service 8.7
Visível para: All users Applies to: Pega Customer Service 8.7, Pega Knowledge 8.7, Pega Knowledge 8.8

Learn about the process and the roles involved in approving and publishing draft content for Pega Knowledge. You also learn how to reject content, add rejection information, and then route the content back to the original author or a shared workbasket.

Beginner
Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Approve or reject draft content.
Publish or reject approved content.

Pratique o que aprendeu no seguinte Desafio:

Pega Knowledge authoring v1

Disponível na seguinte missão:

Pega Knowledge v5

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice