Configuring and running simulation tests

Running simulations helps you understand the effect of business changes on your decision management framework. Simulations enable you to derive useful intelligence that can help you improve business decision-making. For example, learn how to run and use different simulations to improve the performance and ethicality of your next-best-action strategy by testing your engagement policies against a set of customers.

Beginner

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Explain what simulation testing is

Define the different types of simulations

Analyze customer distribution using value finder

Run an audience simulation test

Analyze results of simulations using reports

Detect unwanted bias in engagement policies

Use scenario planning to understand the effects of business changes

Use a decisioning simulation to test a decision strategy on thousands of customers at once

Run alternative strategies and compare the results using Visual Business Director

Tópicos

Simulation testing

10 min

Pega Value Finder Simulation

10 min

Audience simulation

5 min

Running an audience simulation test

15 min

Distribution test

15 min

Ethical bias

10 min

Detecting unwanted bias

15 min

Pega Scenario Planner

5 min

Analyzing simulation results using Visual Business Director

10 min

Comparing results of multiple simulations

10 min

Quiz do módulo

15 min