Content administration

Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and manage autotagging for better content organization. Create content types, templates, and snippets to streamline article creation, maintain consistency, and maximize reuse.

Beginner

Generative AI

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Group and classify content with taxonomy categories.

Apply content templates to streamline content creation.

Use snippets to improve content reuse.

Create, edit, and delete content types.

Organize help content creation around content types.

Enable auto-tagging to identify relevant topics and related tags.

Disponível na seguinte missão:

Pega Knowledge v5

Tópicos

Taxonomy

5 min

Managing taxonomy categories

15 min

Content templates

5 min

Snippets

10 min

Content types

5 min

Managing content types

5 min

Enabling auto tagging

5 min

Search Tuner

10 min

The Search Tuner and Pega GenAI™

5 min

Managing Pega GenAI prompts for Pega Knowledge

10 min

Quiz do módulo

30 min