Customizing the customer service user interface

Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify the label of a field. 

Beginner

Agent Desktop

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Edit a field in the user interface

Modify the layout of a service case

Tópicos

Editing a composite 360 field

5 min

Changing the layout of a service case

5 min

Quiz do módulo

5 min