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Module

Essentials of always-on outbound

3 Tópicos

30 min

Visível para: All users Applies to: Pega Customer Decision Hub 8.7, Pega Customer Decision Hub 8.6, Pega Customer Decision Hub 8.5, Pega Customer Decision Hub 8.4

Learn about the principles of always-on outbound customer engagement and its similarities and differences with traditional outbound marketing. Gain an overview of how the brain works in outbound customer engagement. Study a typical always-on outbound business scenario.

Beginner
Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Describe the principals of always-on 1:1 customer engagement
Compare and contrast traditional marketing concepts with always-on outbound
Describe a typical always-on business use case in the outbound channel

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